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Forum Discussion
RBE771 Connection Constantly Dropping
I have an RBE771/RBE770 that I have had running for just under a year. My current setup I am using Ting and I get 2GB up/down. They have a fiber modem which I run into the Orbi and I also have a NET...
The latest.....
I spoke to Ting and they still claimed no issues. I changed my cables (although mine were already patch cables and were new) and still had disconnects. I called Ting back since they were going to send me an Eero router/satellite to test with and I had not received it. After that call, my issues stopped. I received the Eero 3 days later and I have not even unboxed it yet since I have not lost connection in well over a week.
Based on the Orbi firmware being current and me not making any other changes, I am thinking the issue was on the Ting side and they finally resolved it. It would have been nice if they would have said yeah we see a problem and are working to fix it.
Appreciate the help all!
Kinda figured it was an ISP issue. Sometimes it can be hard to help them recognize that. Glad it's all working now.
Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
