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Forum Discussion
SmarttyPants
Mar 08, 2026Tutor
RBE971 (9.13.2.1) — Device Pause/Block Toggles Disappeared from App
New RBE973S 3-pack, set up this weekend. Both satellites on wired backhaul, firmware V9.13.2.1_1.3.35, Router mode (not AP), Smart Parental Controls trial active until April 6. During initial set...
SmarttyPants
Mar 08, 2026Tutor
I am experiencing the exact same thing. Radio buttons disappeared right after I updated to V9.13.2.1. Incredibly frustrating as I used those buttons to manage my kids' screen time. Claude says it's a "firmware bug" that needs to be fixed by NETGEAR. I imagine if it has not been fixed by now they have no intention of adding those buttons back.