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Forum Discussion
SmarttyPants
Mar 08, 2026Tutor
RBE971 (9.13.2.1) — Device Pause/Block Toggles Disappeared from App
New RBE973S 3-pack, set up this weekend. Both satellites on wired backhaul, firmware V9.13.2.1_1.3.35, Router mode (not AP), Smart Parental Controls trial active until April 6. During initial set...
CrimpOn
Mar 08, 2026Guru - Experienced User
SmarttyPants wrote:After the satellites received a firmware update, the toggles disappeared and haven't come back in 24+ hours
Are the router and both satellites now running the same firmware version?
SmarttyPants
Mar 08, 2026Tutor
Yes