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Forum Discussion
SmarttyPants
Mar 08, 2026Tutor
RBE971 (9.13.2.1) — Device Pause/Block Toggles Disappeared from App
New RBE973S 3-pack, set up this weekend. Both satellites on wired backhaul, firmware V9.13.2.1_1.3.35, Router mode (not AP), Smart Parental Controls trial active until April 6. During initial set...
SmarttyPants
Mar 09, 2026Tutor
I also see this place/pause button when I click on a specific device in the device manager window.
KevinLiT
Mar 09, 2026NETGEAR Moderator
Hello SmarttyPants,
Welcome to the NETGEAR Community!
I am sorry to hear that you have been experiencing issues with radio buttons being removed from your Orbi app right after updating to firmware V9.13.2.1. I will inquire about this issue with our experts.
Best,
Kevin
NETGEAR Team