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Forum Discussion
KTdr53
Aug 04, 2026Aspirant
RBE971 crashed, will not power back up
Purchased a Orbi WiFi 7 router and two satellites in late November 2024. Generally, the devices and network have worked well. Yesterday, however, the router suddenly went down, and I’ve been unable ...
FURRYe38
Aug 05, 2026Guru - Experienced User
Please try a Power adapter from one of the other RBS to see if the RBR powers On. Possible the adapter failed.
Let us know if the power LED turns ON in back and goes green?
KTdr53 wrote:Yesterday, however, the router suddenly went down, and I’ve been unable to power it back up. The power outlet was live and I tried the router on several other working outlets, but no sign of life. I’ve tried resets and a full power cycle restart. Again, nothing; neither the Power LED nor the Router LED show any light at all.
KTdr53
Aug 05, 2026Aspirant
Thanks for the suggestions. I swapped the power adapter from an RBS, and it did not power the RBR on. On the other hand, the adapter from the RBR did power up the RBS. So unfortunately, it does not appear to be a failed power adapter.
- FURRYe38Aug 05, 2026Guru - Experienced User
Good check. Seems that the RBR has failed. Might find a used on Amazon or fleebay maybe...