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Forum Discussion
ACTUPPER
Oct 06, 2025Follower
Faulty reset button
I purchased the Orbi 970 Series Router and Satellite in early 2024 for approximately $1,800. Last week, I powered down my system temporarily to replace security cameras. When turning it back on, the ...
FURRYe38
Oct 07, 2025Guru - Experienced User
Kind of hard to believe the reset button is faulty.
So you just powered the RBR and RBS OFF by pulling the power adapter from behind?
How was the system powered OFF then back ON?
Does the front LED Blink WHITE.
Does the rear Power LED turn on AMBER then turn GREEN?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
With the RBR disconnected from the ISP modem and all other devices along with the power adapter not plugged in, can you press the reset button in back on feel if it has a bump feel in pressing and releaseing the button say doing this a couple of times to get a feel if the button is maybe broke or mashed in?