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Forum Discussion
GregS_from_MI
Sep 20, 2025Apprentice
New RBR 370 router - WiFi 7 Setting?
So I know this will sound like a noob question but I honestly don't know the answer. This is a Wifi 7 router and I have a phone that is wifi 7 capable. Currently, the phone shows the wifi symbo...
- Sep 22, 2025
To get WiFi 7, Mixed mode needs to be set. WPA2 is default on the 370 series due to NG wanting backwards compatibility. If you set mixed mode, you may see some older devices not work well with WPA3 being on the signal. If you see this, you can put these devices on the IoT network and then set WPA2 only.
GregS_from_MI wrote:
WPA2
I downloaded the latest firmware update from. Netgear site. Plus, I set auto update.
FURRYe38
Sep 21, 2025Guru - Experienced User
Ok, I found the specs on the Ultra and is supposed to support 7.
https://www.gsmarena.com/samsung_galaxy_s24_ultra-12771.php
I'd maybe open a support ticket with both samsung and NG on this. Not sure why your Ultra isn't connecting fully. My S25 is.
Something either on Android or NG side of this. They will need to check into it.
KevinLiT
Sep 22, 2025NETGEAR Moderator
Hello GregS_from_MI ,
Welcome to the NETGEAR Community!
I understand that Wi-Fi 7 is not showing up next to your connected network. Wi-Fi 7 is a new technology in which connectivity is dependent on the device hardware. If your Samsung device is capable of Wi-Fi 7, it will need to be enabled within your wireless settings. If the Wi-Fi 7 option is not available, then your Samsung device is not compatible.
Please do the following to connect to Wi-Fi 7 using your Samsung device:
- Navigate to settings.
- Tap Connections.
- Tap Wi-Fi.
- Tap the three dots on the upper right of the screen.
- Tap Intelligent Wi-Fi.
- Tap Scroll to the bottom of the page.
- Tap Intelligent Wi-Fi until the "Connectivity Labs" appear.
- Tap Connectivity Labs.
- Tap Wi-Fi 7 Mode (located right under "L4S" if compatible).
Best,
Kevin
Community Team
- GregS_from_MISep 22, 2025Apprentice
I've done that already. NO change. Samsung Tech Support said yes my phone is wifi 7 compatible. After 25 minutes with them said said go see your phone carrier. So I'm the ping pong ball, Samsung on one side, the phone carrier (who I can guarantee their answer) on the other side.
One person suggested I have the phone professional diagnosed.
- FURRYe38Sep 22, 2025Guru - Experienced User
What security mode is set on the RBR? Should be WPA2 and WPA3.
Also what firmware version # is loaded on your system?
- GregS_from_MISep 22, 2025Apprentice
WPA2
I downloaded the latest firmware update from. Netgear site. Plus, I set auto update.