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Forum Discussion
Orbi 770 has become unusable with my Fios system. Constant drops of internet
I have not changed anything from what was a stable set up last week. To best of my knowledge fios router is still in passive mode - with Orbi doing all the worker, but it frequently drops internet. L...
Hello RickinNY ,
Welcome to the NETGEAR Community!
I understand that you are having intermediate network connection issues with your RBE771 and your Fios system. To mitigate this issue, please update your RBE771 to our latest firmware release version 12.1.7.23.
Navigate to the link below for the download file for your RBE771:
https://www.netgear.com/support/product/rbe772v2
For step-by-step instructions on how to manually update your RBE771 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
NETGEAR Team
Hello RickinNY ,
The link (https://www.netgear.com/support/product/rbe772v2) has the most current available firmware for the router and the satellite. This is shown as "(Orbi Router) and (Orbi Satellite)" next to the perspective firmware options. Firmware 12.1.7.23 is currently being sent out in small batches before mass release.
Best,
Kevin
NETGEAR Team