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Orbi 970 startup issues with 4 or 5 satellites
We purchased an Orbi 970 with 3 satellite and added 4 all connected through a netgear 10g ethernet switch. We noticed some issues on boot up where they may boot up as wireless, or stuck in config sy...
i have four satellites that work with the older first 13.1.14. The latest 13.2.1 does not seem to work with 4 satelittles
Hello electramet ,
Thanks for that information!
This issue may occur if the officially supported satellites are out of sync with the firmware of your Orbi router. The satellites firmware will need to be updated to match the router to resolve the compatibility issues.
Navigate to the link below for the firmware download file for your RBE971:
https://www.netgear.com/support/product/rbe970
For step-by-step instructions on how to manually update your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
NETGEAR Team
All satellites and router were updated to 13.2.1 and power cycled after that for good measure.
13.2.1 does not stabilize it configuration with four satellites.
previous versions did.
Hello electramet ,
Thanks for providing this information!
I will escalate this issue to our experts for analysis.
Best,
Kevin
NETGEAR Team