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Orbi RBE871 not recognizing all devices on Wifi
Our network worked fine until a few weeks ago. (We have a router and one RBE870 satellite.) Now it's not showing all devices as being connected, even when they are connected. I can look in the app an...
So how many devices in total do you have connected at once? Wifi and Ethernet.
Other than the UI or Orbi app not seeing all devices, does the system seem to be working ok?
Can you perform a full on factory reset and setup from scratch please. Please follow this guide:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
There has been some known issues with this version of FW. Will pass this to NG for review.
No, even on the web page it's just the same 9 that are showing as Connected.
So how many devices in total do you have connected at once? Wifi and Ethernet.
Other than the UI or Orbi app not seeing all devices, does the system seem to be working ok?
Can you perform a full on factory reset and setup from scratch please. Please follow this guide:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
There has been some known issues with this version of FW. Will pass this to NG for review.
I did a full factory reset and setup this morning, and now I'm seeing 31 devices, which is about right.
So far we haven't lost connection on our ipad since the reset, but it's only been a few hours.
Thanks for your help!
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Let us know if you see this happen again.
Enjoy. 📡