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Forum Discussion
RBE970 and Satellites Rebooting Randomly?
I have an RBE970 and two 971s. Firmware is V9.12.5.3_1.3.24 They seem to be working well with the exception of random reboots. Just did it again, I am not sure of the periodicity. One...
Orbi LAN port:
MAC Address XX:XX:65:F9:02:D1 (Redacted)
DHCP Off
IP Address 192.168.1.2
IP Subnet Mask 255.255.255.0
Gateway IP Address 192.168.1.1
Domain Name Server 192.168.1.1
Are you using the LAN port or WAN port for the RBR connection to the host router?
Do you have a IP reservation set for the RBR on the Host router or just Dynamic?
The RBR has a reservation of .2
The satellites have reservations of .5 and .6 respectively.
The input to the RBR is from the yellow WAN port.
The output to the RBS is from one of the LAN ports.
Ok just checking for WAN port connection.
Can you not set a IP address reservation on the host router for the RBR and RBS. You said you have a DHCP IP address pool size of IP range for address pool is .125 to .175, With this, IP address reservations should be with in the pool range and not outside of it. Anything outside of the pool range should be or can be set for a STATIC IP address, which means configuring a STATIC IP address ON the connecting device, i.e. RBR for AP Mode, something I do and recommend and what is set on my RBR right now. I use 192.168.1.97 for mine. The RBS just let them get an Dynamic IP address from the host router.
Review this for good AP mode configuration: Static IP Address Configuration for AP Mode | NETGEAR Communities
And for you logs, the RBR should not be posting those ever hour. Something is happening there. Something I'm not seeing with mine. I see other stuff like DHCP REQs and admin log in's. Not seeing multiple hourly Internet Connection entries. Hoping we can help you figure this one out.
Also check the system uptime on the RBRs debug page to compare with with what is seen on the RBR main web page under Advanced tab/Show Stats. Look at the WAN port and it's UpTime there. They should match if the RBR is truely rebooting. If the WAN port up time is shorter than the debug system uptime, then the RBR isn't crashing or rebooting, the WAN port is going up and down. Something I've noticed that if you happen to disconnect or reboot the ISP modem or host router, the WAN port up time resets, but the system uptime remains running and doesn't reset in this condition.
Thanks much for your assist on this. Before I change anything, wanted to review a few things:
- I did about a 10 minute capture of all logs from the debug page, and I have to admit, some of the entries have me scratching my head.
- I would like to share them with you to get your perspectrive on them -- but unsure where to put them since they are a collection of files.
- If you have a good method of receiving a zipped file, would love to share them with you.
The article you provided/referenced is interesting in that it has the user checking the "Not Recommended" button. I saw that when I originally changed to AP mode, and therefore used the DHCP reservation method marked Get dynamically from existing router instead. Just to be sure, do you recommend using the alternative "Enable fixed IP settings on this device (not recommended) " mode?
Regarding existing RBR Log Contents:
The only item I have checked under ADVANCED | ADMINISTRATION | LOGS is "Router operation (startup, get time etc)"
The RBR and RBS' are currently indeed static IP addresses that are set outside of the DHCP range.
From pfSense Documentation:
To assign static IP addresses in pfSense, you can create static DHCP mappings. First, identify the client on the DHCP Leases page (Status | DHCP Leases). Then, add a new static entry, ensuring the IP address is outside the DHCP pool, and save the changes
Well when using Static IP addresses, they should be out side of the host routers DHCP IP address pool and set ON the device, and no IP address reservations should be set on the host router, you can't do both at the same time. RBS would need to be dynamic and let them get an IP address inside the DHCP IP address pool on the host router, .125 to .175.
Seems like there maybe a configuration issue here that maybe causing problems, that I'm hoping we can help with. So yes, please try the alternative Static IP address on the RBR.
The Not Recommended text is mostly for the inexperienced user which may not fully understand how to setup a Static IP address configuration on Orbi systems and for ease of setup for those users, Dynamic is recommended. I've been using Static for years with out issues with Orbi systems. One reason is that the IP address I need to get to the RBR remains the same vs Dynamic, could change at the host router.
I have all logs enabled on mine accept for VPN.
Also check the system uptime on the RBRs debug page to compare with with what is seen on the RBR main web page under Advanced tab/Show Stats. Look at the WAN port and it's UpTime there. They should match if the RBR is truely rebooting. If the WAN port up time is shorter than the debug system uptime, then the RBR isn't crashing or rebooting, the WAN port is going up and down. Something I've noticed that if you happen to disconnect or reboot the ISP modem or host router, the WAN port up time resets, but the system uptime remains running and doesn't reset in this condition. We'll need to check and compare these.