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Satellites wont connect iPhone & Sonos to wifi after 12 hours
I have an Orbi RBE771 router with three RBE770 satellites connected via Ethernet CAT6 back-haul through two unmanaged Netgear switches. The router and one satellite are in the house, the other two...
Yeah I thought about doing that too, and will try connecting the Satellite in the shed directly to the router, but still daisy chained to the second Satellite. This will need a minor change to the cable run in the cupboard in the house.
Hello lachlanwm ,
Welcome to the NETGEAR Community!
I understand that you are having issues with your RBE771 network connection to your IoT devices using firmware 10.5.20.10_2.2.51. To mitigate this issue, please update your RBE771 to our latest firmware release version 12.1.7.23.
Navigate to the link below for the download file for your RBE771:
https://www.netgear.com/support/product/rbe772v2
For step-by-step instructions on how to manually update your RBE771 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
NETGEAR Team
Hi Kevin,
Thanks for the advice and link to new firmware. I downloaded the newest firmware, and followed the instructions, but each time I attempt to update the Satellite (as Netgear recommends to update the Satellite before the Router), I get an error"Failure. Firmware update failed. Please check your file." The file I am selecting is RBE770v2-V12.1.7.23.chk
Regards
Lachlan
Be sure you have a 770v2 series system as the V12.1.7.23 firmware is ONLY compatible with the v2 series system and is NOT compatible with a 770v1 series.
Thanks for the advice and link to new firmware. I downloaded the newest firmware, and followed the instructions, but each time I attempt to update the Satellite (as Netgear recommends to update the Satellite before the Router), I get an error"Failure. Firmware update failed. Please check your file." The file I am selecting is RBE770v2-V12.1.7.23.chk
Regards
LachlanYep, that would the problem: mine are v1 :(
Hi Kevin, my RBE770/771 hardware is v1. The new firmware you recommended is for v2 hardware, and looks to be why it failed. I checked
https://www.netgear.com/support/product/rbe770 and
https://www.netgear.com/support/product/rbe771 both firmware versions are what mine have installed.
Is there likely to be an updated firmware for REB770/771 v1?
We are hoping for v1 FW soon. I'll post soon as it's been officially released.
