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Solved
Streaming services not working
Hi so i just upgraded from orbi 960 to the new 970. Everything works but for some reason the streming apps like netflix, disney are not loading on my phone or on my hardwire tv's. youtube works fine ...
IPv6 effects wireless and hard wired connections, so if it is enabled and causing issues, then disabling it will allow you to test if it is causing an issue, steps below:
- Launch a web browser from a device that is connected to your router's network.
- Enter www.routerlogin.net.
A login window displays. - Enter your user name and password.
The default user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. - The BASIC Home page displays.
- Select ADVANCED > Advanced Setup > IPv6.
- From the Internet Connection Type drop-down, make sure Disabled is select, if not select Disabled.
- Click or tap Apply, and then power cycle the system.
I have just tried the factory reset method you mentioned twice and also the reset button in the back of the router and satellite by using a small pin. It's still the same issue.