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Forum Discussion
zattack8203
Nov 16, 2025Aspirant
Router/Satellite 770 issue - MLO Backhaul?
Current setup: Router is in the main area of the house with the modem and coax line (xfinity). The Satellite goes through 1 wall and up one floor of a house to my room. From the satellite, 1 ethernet...
FURRYe38
Nov 17, 2025Guru - Experienced User
Brand and model # of ethernet or wifi adapter installed in the PC?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
zattack8203 wrote:Current setup: Router is in the main area of the house with the modem and coax line (xfinity). The Satellite goes through 1 wall and up one floor of a house to my room. From the satellite, 1 ethernet cord to my desktop computer.
Just recently I am experiencing an issue to where the connection for the computer drops completely. Anything related to a connection does get drop or when trying to connect to something.
Examples: Staying on a twitch page to watch a stream, click on a link, telling it to go to another page, using CMD to ping a website
So far it only happens with my desktop. So far no other device has this issue. I have tried restarting, power cycle, disabling IPv6, turn on MLO 240GHz bandwidth ... so far nothing works.
Eventually it will fix itself but this started about 2 days and so far nothing fix it; NOT even the latest firmware update. So far I think it's the satellite having an issue with the MLO backhaul system but not sure.
zattack8203
Nov 18, 2025Aspirant
- msi mag z790 tomahawk max wifi ddr5 atx motherboard
- Don't think this is a modem problem since it is privately own and the ISP is Xfinity. Just computer has the problem while my phone on the same satellite is working fine for internet.
- No clue about square fit, but the router is on one side of the wall, and on the other side of the wall is where the satellite is at (just one story up - easy 10 steps of stairs).
- Satellite is connected via WiFi - according to the default getaway it is connected using 5Ghz + 6GHz.
- All channels are set to default and auto, only thing I change where the dns to 75.75.75.75 and 8.8.8.8
- FURRYe38Nov 18, 2025Guru - Experienced User
Brand and model # of ethernet or wifi adapter installed in the PC?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is IPv6 enabled on the RBR?
What is the size of your home? Sq Ft?
Distance between the RBR and RBS maybe TOO close. 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
Try using channels 1 and 40 or 11 and 48.zattack8203 wrote:
msi mag z790 tomahawk max wifi ddr5 atx motherboard
Don't think this is a modem problem since it is privately own and the ISP is Xfinity. Just computer has the problem while my phone on the same satellite is working fine for internet.
No clue about square fit, but the router is on one side of the wall, and on the other side of the wall is where the satellite is at (just one story up - easy 10 steps of stairs).
Satellite is connected via WiFi - according to the default getaway it is connected using 5Ghz + 6GHz.
All channels are set to default and auto, only thing I change where the dns to 75.75.75.75 and 8.8.8.8