NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Hunter66's avatar
Hunter66
Aspirant
Jan 23, 2026

Scan to email

Hello, I installed the Orbi 371E and when I try to set up the scan to email on the HP Color Laser Jet MFP M277dw, I cannot get it to work.  Any help would be great!
orbi 370 series
plemans's avatar
plemans
Guru - Experienced User
Jan 23, 2026

What makes you think its a router issue and not a printer issue? 

Hunter66's avatar
Hunter66
Aspirant
Jan 23, 2026

The scan to email worked with the older Orbi wireless mesh I had.  Then I installed TP Link Deco mesh system which I found out was an issue with that system.  I recently upgraded to the Orbi 371e but i cannot get it to scan to email.  Maybe the printer/scanner is no longer supported?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 23, 2026

    Check to see if Armor or SPC is enabled. if so, try disabling these.

    If the scan to email failed on another router system, you'll need to get with HP and find out what is happening with that feature on that printer.