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Solved
Streaming services not working
Hi so i just upgraded from orbi 960 to the new 970. Everything works but for some reason the streming apps like netflix, disney are not loading on my phone or on my hardwire tv's. youtube works fine ...
IPv6 effects wireless and hard wired connections, so if it is enabled and causing issues, then disabling it will allow you to test if it is causing an issue, steps below:
- Launch a web browser from a device that is connected to your router's network.
- Enter www.routerlogin.net.
A login window displays. - Enter your user name and password.
The default user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. - The BASIC Home page displays.
- Select ADVANCED > Advanced Setup > IPv6.
- From the Internet Connection Type drop-down, make sure Disabled is select, if not select Disabled.
- Click or tap Apply, and then power cycle the system.
Can you please provide me with the steps to check on the web guie to make sure it is disabled?
Either way for arguments sake.... Even if the IPv6 is active, shouldn't at least the hard wired devices work properly?
IPv6 effects wireless and hard wired connections, so if it is enabled and causing issues, then disabling it will allow you to test if it is causing an issue, steps below:
- Launch a web browser from a device that is connected to your router's network.
- Enter www.routerlogin.net.
A login window displays. - Enter your user name and password.
The default user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. - The BASIC Home page displays.
- Select ADVANCED > Advanced Setup > IPv6.
- From the Internet Connection Type drop-down, make sure Disabled is select, if not select Disabled.
- Click or tap Apply, and then power cycle the system.
Okay thank you for this info 🙏. Will give it a shot and hopefully will come back with some good news :)
you my friend are a Genius!!! everything works now!!! as soon as i disabled IPv6 everything works like a charm.... just dont know how it even got enabled in the first place.
Glad the change helped. Ya, IPv6 has some issues. Will be disabled by default in coming FW until NG can get all that sorted out.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
