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Forum Discussion

gfrassmann's avatar
gfrassmann
Aspirant
Jul 16, 2025

Support issues with very expensive Orbi Products

I own a Netgear  RBE971 and three satellite RBE970s I have for almost 3 days been going back and forth WITH SUPPORT OVER AN ISSUE WITH THE MAIN ROUTER, WHICH IS THE 970 LAN PORT FAILURE! their initia...
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FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 16, 2025

I've passed this to NG. All we can do. Hopefully someone can reach out to you. 
Please be patient. 

gfrassmann's avatar
gfrassmann
Aspirant
Jul 16, 2025

Received an RMA link this afternoon while working submitted for advanced RMA next day. 

 

Thanks

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 16, 2025

    Keep us posted...