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Solved
Urgent – Intermittent Audio Drops on Orbi RBE973S WiFi 7 (Firmware v9.13.2.1)
I am currently experiencing intermittent audio drop issues during Microsoft Teams calls on my Orbi RBE973S when connected to the WiFi 7 network, running the latest firmware (v9.13.2.1). This is e...
Issue resolved, follow the steps as listed below in order to change the Domain Name Server (DNS) settings of your NETGEAR router device.
Steps:- Launch a web browser from a computer or WiFi device that is connected to your Orbi router network.
- Search www.orbilogin.com in the address bar of your web browser.
- Enter the username and password.
- The BASIC page displays.
- Select Internet.
The Internet Setup page displays. - Under the Domain Name Server (DNS) Address section, select the radio button for Use these DNS Servers.
- Enter your primary DNS address as 1.1.1.1 and secondary DNS address as 8.8.8.8.
- Click Apply.
This location is temporary, and I’ll be moving to a 3,000 sq ft home soon. Even here, at just 1,238 sq ft, I’ve never noticed any interference (at least none that I’m aware of). The latest firmware update did fixed the audio drop issue, because the issue came back, I’m currently using the 5 GHz IoT network and I didn't experience any audio drops.
Do you have any suggestions on how to resolve this with WIFI 7?
You can temporarily use only the Orbi router and disconnect the satellites. Restart your router after disconnecting the satellites.