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Forum Discussion
WAND Disconnects (Hunter Irrigation)
I've had a Hunter WAND WiFi module in my X2 controller (irrigation system) since 2024 and it seems that after the latest RBE972S (Orbi 970/Orbi 971) firmware updates to Version 12.1.10.12, the WAND W...
Does this happen if you connect this one devices to the Main WLAN, IOT or Guest network?
This the only device this is happening with?
Does this happen with the device if you bring it near the RBR just to test and see if it keeps connected?
Can you get this controller a bit close to the remote RBS to check and see if it still happens or not?
The disconnects are with my only network which I presume is the main WLAN. I am planning on connecting it to the Guest network (once I turn it ON) to see if that changes anything. This is the only device I am having disconnect issues with since the latest firmware update took care of the Google Pixel 10 Internet drops. Can't easily bring the irrigation system controller any closer to the satellite or the router. The satellite is on the other side of the garage (50 feet with a clear shot) and the router is probably 75 feet away inside the house (two walls intervening). The WiFi signal strength is reported in the Hunter Hydrawise app diagnostic as High with a 100% Internet connection when connected to my network which can be for a number of days. Why does it decide n number of days later to disconnect? Especially when it ran for two years with no problems.
Let me clarify some of the above. I am planning on connecting the WiFi module of the irrigation system controller to the Guest network. The signal strength has to be "5 bars" as they say since the Wifi module is only a three car garage distance away from the satellite. The satellite (RBS) is probably 175 feet away from the router (RBR) with the WiFi module separation distances mentioned in the previous posting but the WiFi module is slightly closer to the satellite than it is to the router. Once I've got the WiFi module connected to the network, it can be up to two days before I experience a WiFi disconnect. Sometimes it is only a few hours thus what I perceive as random disconnects. BTW, thanks for the interest - appreciated.
The satellite (RBS) is probably 175 feet away from the router (RBR)
That's a long way. Try turning off the RBS and measuring the wifi speed and packet loss at the RBS with your phone.
after the latest RBE972S (Orbi 970/Orbi 971) firmware updates to Version 12.1.10.12, the WAND WiFi module randomly disconnects
Fortunately, this is something that can be validated with an experiment i.e.
- does changing from v12.1.10.12 back to the previous version cause the WAND module to remain connected?
- and then, changing back to v12.1.10.12 cause the WAND module to begin disconnecting again?
(yes, this does put you in a bit of a awkward position. Is the benefit to other devices worth the harm to the irrigation controller.... or not?)
Or, if the experiment shows that the irrigation controller behaves the same way with both firmware versions, that would be helpful to Netgear support.
