Forum Discussion
peggywarner
Sep 12, 2026Guide
What the heck does all this mean? "Dirty Install?"
What the heck does all this mean? "Dirty Install?" I am a 75-year old computer neophyte, and I wanted to see if the new Version 12 update for the Orbi 970 router was fine to install or is it full of...
- Sep 12, 2026
Thank you!
peggywarner
Sep 12, 2026Guide
Thank you for your comments and suggestions. I did read all the update instructions and and watched the Netgear video. I went to the support page for Orbi 970 and 971 and scrolled to the update section and clicked on the DOWNLOAD button.
Oddly the 2 update files that I downloaded (one for satellites and one for router) had an odd description that gave me pause. They were listed as "recovered file fragments" and ended in chk. I am wondering if they are the correct files.
donawalt
Sep 12, 2026Hero - Experienced User
peggywarner .chk is the correct extension for firmware files. You can use these to manually update your satellites and router.
- peggywarnerSep 12, 2026Guide
Thanks so much, you gave me confidence!