“Respond to Ping on Internet Port” check box is stuck on

Question

“Respond to Ping on Internet Port” check box is stuck on and cannot be turned off.
The check box is green but dimmed indicating it cannot be controlled through Browser. The Nighthawk App does not show this option. How can I turn this off to prevent Router from responding to internet pings? I am constantly under attack. The online documentation recommends this should be off, not on.
AXE11000 Triband WIFI E6 Router
Raxe500
Firmware Version V1.0.5.62_2.0.35

highband678 · Answer

I saw a post for another router which indicated&nbsp; disabling OpenVPN is the solution.&nbsp; Disabling OpenVPN turned off internet ping&nbsp;

Christian_R · Answer

Hello,

&nbsp;

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.&nbsp;

&nbsp;

https://www.netgear.com/support/contact.aspx

&nbsp;

Christian&nbsp;

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“Respond to Ping on Internet Port” check box is stuck on

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