NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
2.4 g not working
2.4 g not working.. spent 3 hours on fine with support he remotely accessed my pc to just fix any internet but 2.4 still not showing up ... and the tech trued to charge me 99 $
2 Replies
Which WiFi router/ AP model are you using?
Also for support who did you call?
Agree with Razor512 who did you call for support or how did you get the number?
Many people google for a number and get scam/con sites. to contact support you click on "mynetgear" at the top, register an account, and then from there contact support. For those who do purchase a support option, netgear uses gearhead for support.
Makes me leary whenever someone takes remote control of a device.
What actual router do you have?
Firmware on it?
What is the 2.4ghz led showing on the router? (on/off/, color, blinking, etc)
