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Forum Discussion

Xiong's avatar
Xiong
Aspirant
Aug 16, 2020

AX 12 Frequently disconnect from the unconnected network

v1.0.1.122 is the latest firmware. I cannot connect to the network, but the Wifi is connected normally. If there is no network, you need to restart the router to operate normally. The same problem exists when restoring factory settings.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello Xiong, 

     

    May you revert to the previous firmware version and see if the issue persists.

     

    Thanks,

    Christian