AX20 Rebooting at random

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FURRYe38 wrote:

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Any Wifi Neighbors near by? If so, how many?

 

Has a factory reset and setup from scratch been performed since last FW update?

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Firmware.  Here's the issue.  Currently on FW 1.0.2.54.  When I updated to the next version 1.0.2.82, it broke the USB LED which I need to use.  So I reverted back to the previous FW.  I spoke directly to a engineer in Tiawan and he verified this issue and said it would be fixed in a "future version".  Since I dont see anything about the USB LED in any release notes, I have not updated.  Nobody in this forum can tell me if it's working in the latest 1.0.4.100.  Can you?

There is slight wifi from neighbors.  I do not line in an apartment type complex, I'm in a single family home on an acre, so neighbors are not that close.

I have Spectrum internet and modem provided by them #E31N2V1 - DOCSIS

Thanks!!!

Bob

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plemans wrote:

you have the RAX20?

Have you checked the outlet its plugged into? 

Maybe try it in a different outlet. Always worth checking what supplies the power. 

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Yes, I have a AX20.  The outlet is fine as my PC and modem are connected to the same and no issues there.