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kittylok's avatar
kittylok
Follower
Jul 22, 2019

AX3000 My ThinkPad laptop cannot find the AC3000 router

All my devices: dell laptop, cellphone, TV, Home are able to connect to the router except my ThinkPad laptop which it can't see the router on the avilable wifi list. Please advise.

2 Replies

  • Lack of any details: Update the Winsows laptop WiFi drivers from the vendor site, or eg from Intel.
    • AC3000 is not a Netgear model number. It is a label that Netgear, and others, attach to hardware to describe wifi speeds. Look on the device's label for the Model.