NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AX6000 cannot connect app store
Just install a new AX8000 in my home for a week. I found the phone can't connect App Store and speed testing when connect with the router. Don't know why but its okay connet with other website.
Any one can help?
4 Replies
I take it you mean the apple app store?
Apple has issues whenever there's a double nat situation. So what modem are you using? Are you in a double nat?
https://kb.netgear.com/30186/What-is-Double-NAT
Also AX6000 isn't a model number. A model number, firmware number, and modem model number help us to help you.
- i using nighthawk AX8.
i found my TV Box also can't use with the wifi as well.Please post in the proper AX forum.
Also include:
Modem:
Firmware on your router:
In terms of your "tv box" (not helpful, a model number is) you can try disabling the AX function as some older devices are having issues connecting to it.
This is the forum for the AX devices.
