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Jepm's avatar
Jepm
Aspirant
Jul 19, 2021

Blocked Sites still accessible by devices

Router: 4-Stream AX1800 WiFi 6 Router (RAX10)

I have blocked some sites under a profile that has multiple devices. The sites were blocked correctly whenever an attempt to access them was made however after a few hours it completley stopped working correctly. These websites would show up as "filtered" on the Nighthawk app however could still be accessed. I have blocked quite abit of sites and these are examples of the formats:

twitter.com

mobile.twitter.com

Also a few random websites

 

No https format was used so that shouldnt be the issue.

 

Could i please get some help and advice on how to fix this.

6 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 21, 2021

    Hello Jepm,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian 

    • schumaku's avatar
      schumaku
      Guru
      Jul 22, 2021

      Talking of Netgear Armor and it's App based config, or mixing with the locally configured "Use keywords to block Internet sites" under ADVANCED > Security > Block Sites?

  • slackrl's avatar
    slackrl
    Luminary
    Jul 23, 2021

    I use OpenDNS

    You could test it out and/or use as a fall back.

     

    It's free and safe, been using it for years.

    It can be customized, You can add sites to block

    And ublock sites you want to be viewed or visisted.

    The team at OpenDNS are always adding bad sites to block.

    Once you added it to the routers configuration it will block for all devices on your network.

    Sign up for the free OpenDNS Home version not the Family version.

     

    Caveates :

    -You will need a window PC or a MAC  Pc to install the Dynamic Ip Updater if your ISP has a dynamic ipaddress to  your wan (That is the ISP's  ip will change from time to time)

    -Since I have a home PC that stays on most of the time it send the new ip address to OpenDNS to keep your network protected.

    -Make sure to turn off ipv6 on the network card and only use ipv4 on the PC or MAC PC

     

    Here are links if you would like to check it out.

     

    The main site

    https://www.opendns.com 

     

    Setup Guide

    https://www.opendns.com/setupguide/ 

     

    How to test after setup.

    https://support.opendns.com/hc/en-us/articles/227986567-How-to-Test-for-Successful-OpenDNS-Configuration- 

     

    How to setup the Dynamic Ip Updater

    https://support.opendns.com/hc/en-us/articles/227987807-How-to-configure-the-OpenDNS-Dynamic-IP-updater-Client- 

     

    Hope's this helps

    slackrl

     

  • slackrl's avatar
    slackrl
    Luminary
    Jul 23, 2021

    PS

    For got to mention.....

    If you don't have a PC Or MAC Pc

    you can install it on individual devices.

     

    slackrl