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Adsc14's avatar
Adsc14
Aspirant
Oct 19, 2020

BT Fibre Using RAX80

Hi

I have just had BT fibre installed to my house and I am looking to continue to use my RAX80 rather than the smart hub supplied by BT but I have no idea how to configure this as it needs to use WAN

Can anyone advise?

Thanks for your help

3 Replies

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Oct 20, 2020

    And this BT device is?

     

    Adsc14 wrote:
    Hi

    I have just had BT fibre installed to my house ..

    BT sells everything as "fibre". So what has it actually delivered to you?

      • michaelkenward's avatar
        michaelkenward
        Guru
        Oct 22, 2020

        Sadly,this still leaves room for confusion.

         

        BT Full Fibre 900 says it is fibre to the premises.

         

        Full Fibre | FTTP Broadband | Fibre to the Premises | BT

         

        But the SmartHub 2 also claims to be a DSL modem/router:

         

        BT Smart Hub 2 (097683) | BT Shop

         

        This leaves us guessing as to how the SmartHub 2 connects to the Internet.

         

        Do you connect through a WAN port on the back? In its usual in inimitable style, BT does not provide a picture of the working end of the thing.

         

        If it is just a WAN thing, then ask BT for the details you need to feed into the router to connect it, and use the RAX80 instead. I'm afraid there are too many login routines for anyone here to keep track of them. That's BT's job.

         

        You may find more BT users over on the BT Forum than there are here:

         

        Welcome to BT’s official support community.

         

        When you know what you need to get in, then the manual is the place to start.

         

        Visit the support pages:

        Support | NETGEAR

        and feed in your model number and check the documentation for your hardware.