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Ashour's avatar
Ashour
Aspirant
Mar 26, 2023

Cannot connect ps5

my PS5 can detect the wifi but not connect to it

 

any one can help?

6 Replies

  • No.. not unless you provide really basic info

    which router model?
    which frimware version?
    which band are you trying to connect the PS5? 2.4 or 5/6 GHz?
    • Ashour's avatar
      Ashour
      Aspirant

      I'm sorry I'm not an expert in this

       

       Nighthawk Wi-Fi 5 AC

       

      V1.2.8.40

       

      - I'm trying to connect to 2.4

       

      I'm using smart connect (2.4 5.6) I'm not sure if thats wise or not

       

      I did reset the router but still issue happens

       

      everything else connects fine 

       

      (PS5 is not on my blocked list)

       

      if I use another router ps5 connects just fine

      • microchip8's avatar
        microchip8
        Master
        Nighthawk WiFi 5 AC is not a model, it's a WiFi class. Look at the label of your device, most likely it starts as Rxxxx (eg, R7000, R7800, etc)

        First thing I'd try is disable Smart connect and name your 2 bands (SSIDs) differently, then try again and report.