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Forum Discussion
prahalagu
Sep 13, 2023Follower
Cannot connect RAX30 router to my new fiber modem
I recently switched to fiber for my internet and I cannot get my router to connect to the new modem at all, and I know the fiber modem is working because when I plug it into the internet company pr...
michaelkenward
Sep 13, 2023Guru - Experienced User
prahalagu wrote:
I recently switched to fiber for my internet and I cannot get my router to connect to the new modem at all...
Did you reset the router before you moved it to the new network?
Can you actually access the browser graphical user interface (GUI)? If you don't want to wipe out all your settings, you could try running the router through the Internet connection wizard.
I assume that fiber means optical fibre to an optical network termination (ONT). Every Internet network has fibre in it somewhere. But not all of he deliver it to your front door.