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Forum Discussion
prahalagu
Sep 13, 2023Follower
Cannot connect RAX30 router to my new fiber modem
I recently switched to fiber for my internet and I cannot get my router to connect to the new modem at all, and I know the fiber modem is working because when I plug it into the internet company pr...
FURRYe38
Sep 13, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
prahalagu wrote:
I recently switched to fiber for my internet and I cannot get my router to connect to the new modem at all, and I know the fiber modem is working because when I plug it into the internet company provided router it works just fine, but when I plug in my netgear Nighthawk RAX30 router,I can't get it to connect to the internet.