NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
can't log into router
I have a RAXE500 Netgear router firmware version v1.2.14.114. I am unable to get access to this router with any method. The ip address doesn't work and the web address takes me to the netgear website...
Yes. The only thing plugin was the power cord. I also rebooted the ONT.
So if the router is disconnected from the ONT and factory reset and give 1 minute, can you not get to the routers setup wizard page at 192.168.1.1. You should see a page here picturing using the Nighthawk mobile app, then if you scroll down to the bottom of this page, you should see a link that says don't have the nighthawk app or mobile device, click this link.