NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jdkiskamp's avatar
Jdkiskamp
Follower
Sep 23, 2021

CAX 30 no lights

About 40 minutes ago, my router modem (Nighthawk CAX30 AX2700) went completely unresponsive.
No lights, no response to buttons (including reset) and no response to an unplug-plug in

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you checked the power supply? 

    I'd start there. 

    I'd also open a support case with netgear. 

    Click on "mynetgear" at the top. register an account and the device. From there you can check warranty status/support status.