NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ErzakAZ
Feb 11, 2026Aspirant
CAX30: Can't connect using WiFi after Netgear Armor trial period ends
I have a fairly new Nighthawk AX6/CAX30 modem/router, using it with Cox, have had it for just over a month. It came with a one month free trial of Netgear Armor. I'd been getting emails for the last ...
plemans
Feb 11, 2026Guru - Experienced User
Also try going in on the app and ensuring the both armor and access control are disabled.
ErzakAZ
Feb 12, 2026Aspirant
So, for some reason, the passwords in the router had an extra space added to the end of them that was not there previously. Not obvious at all, and no idea how that happened. I still blame the Armor trial! :)
- ErzakAZFeb 13, 2026Aspirant
Came home tonight and devices can't connect to Wi-Fi again. Power cycling didn't fix it. Verified that the passwords are correct. WTF
- FURRYe38Feb 14, 2026Guru - Experienced User
What FW version is the CAX30 using?
What channels are you using on the CAX?
What security mode are you using?
I recommend doing a full on factory reset and setup from scratch using a PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
I use manual channels 1 and 40 and set mixed mode WPA2/WPA3.