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Forum Discussion
CAX80 barely 500Mbs -THE MODEL IS CAX80-
So, It's been a year since I got 1GB service from Xfinity, about 6 months since I purchased the CAX80, and 6 months since I have not being able to get 1GB speeds,
Contacted Netgear support many, many, many times . many work orders were issued , everytime taking over 3 to 4 hours of troubleshooting with people you can hardly understand to come to the same conclusion, No Help.
Netgear blames the service provider, Xfinity (service provider) blames the router, I'm still 6 months without 1GB service I'm paying for.
I had 1 GB service in the begining while paying for Xfinity Modem Lease.
Why did I buy this modem?
Please if anyone out there have any help advice, PLEASE HELP!!!!!
skull2kool@gmail.com
Thank you
12 Replies
How are you testing speeds ?
What device, app, etc are you using?Do you have a screen snip of the cable connections page and event logs?
- The model is a CAX80, I would love to upload all the screeshots, but this thing only lets me do 1 file at a time
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
