NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Smart_user's avatar
Smart_user
Follower
Feb 16, 2022

CAX80 warranty

NETGEAR closed my warranty case 3 days before the warranty expired without solving the problem.

The issue was a known issue - no WIFI calling with Samsung phones, wifi calling works okay iwth IPhone

It is now impossible to contact them throught the online system.

Anyone else have a problem with shutting down warranty claims?

What did you do?

 

{note I was not able to select the model of CAX80 or AX6000 , the model is not listed as an option)

1 Reply

  • sadly, its something you'll have to go through support for if its a warranty claim. 

    The wifi calling is a different issue. If you do a quick search on samsung wifi calling not working, you'll find a ton of results.