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jimerb's avatar
jimerb
Aspirant
Jul 04, 2023

Cielo Breez Plus Keeps Disconnecting From Wifi

I'm trying to get this Cielo Breez Plus Smart Air Conditioner Controller  to not disconnect every 10-15 minutes.   The device will only connects only to a 2.4ghz channel.  It connects fine but then drops.   The device is about 10 feet away from my Nighthawk RAX200 router.   The device itself has no options for connecting -- it's very basic.

 

Can anyone give me some suggestions on what I can tweak on the router side?  My current config:

  • 20/40mhz coexistance unchecked.
  • Broadcasting on channel 1
  • Mode up to 1200 mbps
  • Transmit power control 100%
  • Fragmentation Length: 2346
  •  CTS/RTS Threshold: 2347

Cielo's tech support is not being much help.

 

Can anyone give me some guidance?  Things to try?

4 Replies

  • Something to contact the Mfr of this device to get help regarding there product. 


  • jimerb wrote:

    I'm trying to get this Cielo Breez Plus Smart Air Conditioner Controller  to not disconnect every 10-15 minutes.   The device will only connects only to a 2.4ghz channel.  It connects fine but then drops.   The device is about 10 feet away from my Nighthawk RAX200 router.   The device itself has no options for connecting -- it's very basic.

     

    Can anyone give me some suggestions on what I can tweak on the router side?  My current config:

    • 20/40mhz coexistance unchecked.
    • Broadcasting on channel 1
    • Mode up to 1200 mbps
    • Transmit power control 100%
    • Fragmentation Length: 2346
    •  CTS/RTS Threshold: 2347

    Cielo's tech support is not being much help.

     

    Can anyone give me some guidance?  Things to try?


    A couple of suggestions for testing.

     

    Change the broadcast channel.  Next best options are channel 6 or channel 11.

     

    Lower the transmit power to 25% or 50%, you may be overwhelming the controller with signal. 

     

    Enable the 20/40 coexistance.

     

    • jimerb's avatar
      jimerb
      Aspirant

      Thank you! I will try these things.  Most of these settings are way over my head.