Coaxial cable connection to Nighthawk MK62

Question

I recently purchased the Nighthawk Mesh Wifi 6 system AX1800, MK62. My ISP is Verizon Fios. The modem is located deep in a closet by my front door and then a coaxial cable runs from the modem to my living room where it had been connected directly in an old router.

I realized once the Nighthawk system arrived that there was no port for the coaxial cable. I thought that I could put the coaxial cable in the living room into the moca, and then connect the moca to the Nighthawk system via ethernet, but that is not working.

What do people recommend as a solution to get my Nighthawk working with my Verizon Fios internet?

Thanks so much!

d

denadean · Answer

I should mention the moca i purchased is the motorola bonded 2.0 for ethernet over coax.

Christian_R · Answer

Hello denadean,

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If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.&nbsp;

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https://www.netgear.com/support/contact.aspx

&nbsp;

Christian&nbsp;

denadean · Answer

I did. They suck. Four techs couldn't figure out what I finally was able to troubleshoot myself by watching YouTube videos. Frankly this company doesn't deserve a dime of my money.

denadean · Answer

For those of you who have internet brought into your home by coaxial cable, this is what you need to do:Option 1Plug the router directly into the router using an ethernet wire. If this doesn't work, you may need to call your ISP and have them switch your service from coaxial to ethernet. If you're like me, and the placement of the modem isn't convenient try option 2.Option 2You'll need another modem with moca that accepts coaxial cable. Let's call this modem A. You'll attach your coaxial cable to modem A and then attach your netgear router to modem A with the ethernet wire. You'll want to turn off the wireless feature from modem A. Depending on how technically savy you are this part may be easy or hard. I don't know if they all work the same way but for mine, I logged into modem A by typing my IP address into the url bar on my browser. Log in using your credentials. Turn off wireless feature.You should then be able to run the set up of your nighthawk. And whatever you do, don't call those idiots at the netgear help desk. You'll lose hours and hours that you'll never get back. Trouble shoot on YouTube like I did if the above doesn't help.Peace.

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Coaxial cable connection to Nighthawk MK62

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