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Forum Discussion

Anonymous's avatar
Anonymous
Oct 11, 2021

Combine 2.4GHz and 5Ghz into single Band

Having trouble figuring this out. Currently, it appears that my network has been split between 2.4GHz and 5GHz. I have two network names to choose from in my Wifi list

 

Kamaaina

Kamaaina-5G

 

But as you can see I have Smart Connect turned on. But anything connected to Kamaaina is only connecting on 2.4GZh. What do I need to do to fix this where there is only 1 network name with both GHzs?

 

(I have the channels masked in the picture, not sure if that has identifiable information)

 

 

 

 

3 Replies

    • Anonymous's avatar
      Anonymous

      I cant get the picture to show. but it shows both GHz and Smart Connect is enabled. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        what firmware version are you on? 

        Have you tried a simple factory reset and reinstall? Sometimes that fixes issues like this.