NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Oct 12, 2021

Combine 2.4GHz and 5Ghz into single Band

Having trouble figuring this out. Currently, it appears that my network has been split between 2.4GHz and 5GHz. I have two network names to choose from in my Wifi list

 

Kamaaina

Kamaaina-5G

 

But as you can see I have Smart Connect turned on. But anything connected to Kamaaina is only connecting on 2.4GZh. What do I need to do to fix this where there is only 1 network name with both GHzs?

 

(I have the channels masked in the picture, not sure if that has identifiable information)

 

 

 

 

3 Replies

Sort By
    • Retired_Member's avatar
      Retired_Member
      Oct 12, 2021

      I cant get the picture to show. but it shows both GHz and Smart Connect is enabled. 

      • plemans's avatar
        plemans
        Guru
        Oct 12, 2021

        what firmware version are you on? 

        Have you tried a simple factory reset and reinstall? Sometimes that fixes issues like this.