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dmt7079's avatar
dmt7079
Apprentice
Nov 08, 2020

Firmware update issue NETGEAR RAX35 Nighthawk AX4 4-Stream WiFi 6 Router

I currently have a help desk ticket open and there has been no reply. I updated the router with the latest firmware update V1.0.3.80 and it wont save the changes that are applied on the router, especially the channel, mode levels, and even selecting WPA2/WPA3 settings. I have also downgraded and reupgraded the firmware. Using the previous firmware seems to solve the issue. Any ideas on how to fix this problem?

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    during any of these firmware changes, did you factory reset and do a clean install on the router? If the firmwares changed enough, a factory resets clears old/bad settings. its also why a clean install (not from backup) can help. 

    I'd try that if you're having issues after firmware changes. 

  • I suffer From an Internet Disconnection Problem When Soomone on the Router Makes a Whatsapp Call
    • plemans's avatar
      plemans
      Guru - Experienced User

      Ali95 Please start your own thread and be more detailed and we're happy to help.