NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

dmt7079's avatar
dmt7079
Star
Nov 08, 2020

Firmware update issue NETGEAR RAX35 Nighthawk AX4 4-Stream WiFi 6 Router

I currently have a help desk ticket open and there has been no reply. I updated the router with the latest firmware update V1.0.3.80 and it wont save the changes that are applied on the router, especially the channel, mode levels, and even selecting WPA2/WPA3 settings. I have also downgraded and reupgraded the firmware. Using the previous firmware seems to solve the issue. Any ideas on how to fix this problem?

4 Replies

Sort By
  • plemans's avatar
    plemans
    Guru
    Nov 09, 2020

    during any of these firmware changes, did you factory reset and do a clean install on the router? If the firmwares changed enough, a factory resets clears old/bad settings. its also why a clean install (not from backup) can help. 

    I'd try that if you're having issues after firmware changes. 

  • Ali95's avatar
    Ali95
    Aspirant
    Nov 23, 2020
    I suffer From an Internet Disconnection Problem When Soomone on the Router Makes a Whatsapp Call
    • plemans's avatar
      plemans
      Guru
      Nov 23, 2020

      Ali95 Please start your own thread and be more detailed and we're happy to help.