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Forum Discussion
Draama
Apr 28, 2021Aspirant
having trouble with my xbox series x staying connected
I recently bought an new xbox seriex x anf for some reason it seems almost everyday around 11pp to 4 am the internet connection will drop on it about 5-10 times in an hour and each drop lasts about 15-30 seconds sometimes it drops and wont even reconnect ill have to reput in the password or restart the console i have tried multiple things like setting an static ip, port fowarding, even changing the channels for less traffic (changing the channel helped a little) im lost on what to do.xbox community some have this problem some dont some says its a router problem. also to note i had previously an xbox one x never had this problem its in the same spot as it once was.
4 Replies
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- Christian_RNETGEAR Employee Retired
Hello Draama,
What firmware version is your router currently on? I would recommend checking for a firmware update.
Christian
- DraamaAspirantCurrently up to date version V1.0.3.106_1.0.50
- Christian_RNETGEAR Employee Retired
Hello,
Have you had a moment to get in contact with our support team or Microsoft? Are any other devices having issues staying connected to the network?
Christian