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Forum Discussion

strykerzr350's avatar
Dec 02, 2023

I cannot get my maximum speed with my RAXE500

So I got Gig extra with Xfinity and its supposed to be 1400 down and 40 up. On my download speed test I cannot get all of the 1400 using the speed test function on the router.

I have the modem connected to the WAN port with 2.5 GBE option.

No matter what settings I have turned off, I can never get those speeds.

I have even tested the wifi 6E channel in the same room with the router, with my Samsung Galaxy S23 Ultra and it does not even hit 1.1 gigs per second. I assume that with wifi 6E, that is supposed to be as good as the 2.5 GBE port.

My only option for my PC to get full multi gig speeds, is using LAG for my PC. But I do not have a LAG card. Not sure why this router does not come with two 2.5 GBE ports.

What can I do to get the speeds I pay for?

9 Replies

  • Due to the Yellow WAN port and the 4 LAN ports being only supporting of 1000Mbps, you'll not see anything over 1000Mpbs on the wire. If you connected the ISP modem to the MG port and have a wireless device that supports 4x4 MIMO, then it's possible you'd see near 1400Mpbs over wireless. 

    • strykerzr350's avatar
      strykerzr350
      Guide

      I dont really know if the S23 Ultra has 4x4 MIMO. So even if I got a LAG card, I still would not see more than 940mbps down?

      • FURRYe38's avatar
        FURRYe38
        Guru

        Might if you LAG from the LAN ports with the MG port set to be your WAN port. 

        Don't know for sure. 

         

        Only routers that support higher speeds WAN to LAN with additional high speed LAN ports are the RS700 and Orbi 960 and 970 series systems.