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Forum Discussion
DraftPunk
Nov 02, 2020Follower
Incorrect info in attached devices
I've just purchased the RAX80 router and noticed that the information in the attached devices section is showing incorrect information and is terribly formatted. The devices shown have the correct name, however the IP addresses shown are not correct at all. Using a third party tool, shows me the IP addresses are different to what is in the attached devices table. There are also quite a few devices missing from that table that I know are connected with an IP. This makes it imnpossible to allocate static IPs for some devices (e.g. printers).
The incon shown, also indicates to me that everything is copnnected to Wi-Fi, when they are not. It would also be useful to have devices sorted by interface type (Wireless and Wired) then by IP adress. At the moment, it seems completley random, which is terribly unhelpful.
Please advise how the IP issues can be corrected.
Thank you
1 Reply
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- Christian_RNETGEAR Employee Retired
Hello DraftPunk,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian