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Forum Discussion
Made a mistake changing my email to a dud one out from distraction, now I can't retrieve my account
Hello, I tried to change my email account registered to my RAX45, but I was distracted and made a domain error or a typo on the new email and now I can't access my account and my router Anywhere fea...
Just an idle thought..... (It has been YEARS since my Netgear account was created and I honestly have no memory of the process.)
On many sites, creating an account based on an email address requires confirmation. They send an email to that account and do not proceed unless someone clicks a link in the message. If a typo caused an incorrect email to be entered, perhaps the process did not complete. Have you tried using the previous email credentials?
p.s. If you remember the typo, it there an actual email account spelled that way?
It been 2 weeks I have been writing to them and last one prior to this email, I don't think it a weekend issue but more like we got your money and goodbye issue.
As for a password manager, this is not relevant to this issue. Since it was a new email address that I typed in, it was not registered and never used so it wouldn't be of any help.
Cheers
Just an idle thought..... (It has been YEARS since my Netgear account was created and I honestly have no memory of the process.)
On many sites, creating an account based on an email address requires confirmation. They send an email to that account and do not proceed unless someone clicks a link in the message. If a typo caused an incorrect email to be entered, perhaps the process did not complete. Have you tried using the previous email credentials?
p.s. If you remember the typo, it there an actual email account spelled that way?
Ok, there has been a miracle. I tried to type in what could have been the wrong emails with the few breadcrumbs I left in the browser histories. Few attempts later my last entered email didn't returned an Invalid Address error message. So on this I tried to type in what could have been the password, and after few tries it let me in, finally.
Changed the email to the right one. The verified button didn't work for 5 minutes that I kept pushing until I received in my new email. So it is working now, account is now recovered.
Thanks everyone.