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Forum Discussion
Many issues with Nighthawk RAX80
Hi,
the Nighthawk RAX80 is my first Netgear router and unfortunately, I've got multiple problems with it. It feels like using a test device...
1. I turned the RAX80 off and on again and now, some of my configurations have been gone. For example, I enabled VPN (and it was working) and after the restart, VPN is now disabled. It's the same with QoS. I disabled it and now it's back on again. Why is that?
2. When I enable QoS my WiFi gets extremely slow. In addition, the device cannot connect to Netgear's servers to update the database.
3. Sometimes, I have to disable WiFi on my devices and turn it back on to get full speed again. When I use LAN instead it's always fast. So it's only a WiFi issue.
4. For some reason, the guest network is extremely slow sometimes.
| Firmware | V1.0.10.140_1.0.79 |
| Modem (this is working just fine) | Zyxel VMG3006-D70A |
| Devices (for example) | MacBook Pro (M1), Google Pixel 6 Pro |
| Smart Connect is enabled | |
| Signal: 100%, Channel: Very good |
Could you please help me with this?
Thanks,
Mark
10 Replies
Mark-CS wrote:
Firmware V1.0.10.140_1.0.79 Modem (this is working just fine) Zyxel VMG3006-D70A Devices (for example) MacBook Pro (M1), Google Pixel 6 Pro Smart Connect is enabled Signal: 100%, Channel: Very good According to Google, your "modem" looks to be a modem/router. It may be working "just fine", but unless you have told it not to it is also trying to work like your network's router. Not a good idea if you want to put another router behind it.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR SupportThanks for your quick reply, but unfortunately, it's not helpful. The device I'm using only has "modem mode". So it's a modem not a router. I don't want to put the NETGEAR device in bad light, but with my last FRITZ!Box router it worked flawlessly. It's the WiFi of the RAX80 that's causing the problems (Ethernet works fine).
Mark-CS wrote:
The device I'm using only has "modem mode".
The description of that device is odd.
It calls itself a "Bridge Modem". But look closely and it has four ethernet ports, usually sign of router features. The data sheet description also talks of "pure bridged mode".
...with my last FRITZ!Box router it worked flawlessly.
Not the same device, and not anything that anyone can comment on given the lack of details.
Mark-CS wrote:
Thanks for your quick reply, but unfortunately, it's not helpful.
Fine. You came her asking for thoughts, if you aren't interested in even investigating suggestions you are on your own.
