NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Emilydsc's avatar
Emilydsc
Follower
Oct 21, 2019

MD # RAX80

i just recently updated my internet speed and now my nighthawk router with Wifi AX8 is not recognizing the new internet router through AT&T.

Please help

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello Emilydsc, 

     

    May you provide us with the model number of the device (modem/box) connected to the AX8 router. And when updating your internet speed, did AT&T provide or switch out equipment? 

     

    Christian