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Scoobie's avatar
Scoobie
Aspirant
Nov 27, 2020

mesh wifi 6 system

 Trying to get this set-up but wont connect to my wifi says problem connecting and net gear wont show up in network connections to connect to. sorry if dumb question but new to this.

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Scoobie wrote:

     Trying to get this set-up but wont connect to my wifi says problem connecting and net gear wont show up in network connections to connect to. sorry if dumb question but new to this.


    What router do you have? 

    What firmware is on it? 

    What modem/gateway are you connecting it to? 

     

    You put "won't connect to my wifi". If its a mesh system, it doesn't connect to the wifi. it broadcasts the wifi. 

     

    maybe a bit more details and description of the issue would help?

    • Scoobie's avatar
      Scoobie
      Aspirant

      my modem is a sagecom and yes i have a nighthawk mesh wifi 6 system so i dont connect to the netgear wifi just stay connect to my providers wifi because did connect to netgear wifi but couldnt get on any web site and run my apps.Greatly appreciate your help im not very good with connecting modems.

       

      Thank You 

      • Scoobie's avatar
        Scoobie
        Aspirant

        Hello when i use the nighthawk app to set-up netgear mesh 6 when i start it it says checking internet connection then says issues connecting with Virgin777 which is my internet provider then says go to wifi settings and join your routers wifi networkwhen i go to netgear71 wifi signal is strong but have this showing beside signal strength ! so wont connect just dont know what to do from here can yous please help.

         

        Thank You