Multiple connections to network

Question

Hi Since yesterday I suddenlk y have al kinds of coinnections to my network. Most are offline but is is strange.&nbsp;Armor says they are safe but has anyone alos had this happening?&nbsp;Regards Hugo

FURRYe38 · Answer

What NG product and model# are you referring too?&nbsp;

jotalan · Answer

It is a RAX 10 router

michaelkenward · Answer

RAX is here:
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Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities
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Armor is here:
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NETGEAR Armor - NETGEAR Communities
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It might help if you gave a bit more detail of what happened. Your first message is hard to follow.
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What do you mean by:
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I suddenlk y have al kinds of coinnections to my network. Most are offline but is is strange.
Where do you see these connections?
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Did you restart the network in the right order?
Be sure to restart your network in this sequence:

Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

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What firmware version do you have on the device? A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

jotalan · Answer

Hi , I wil give some more info. I have my set-up already for a year. It is a RAX10 and X6S extender. They are behind a cable.modem with router but this has not been a problem untill now. This all works fine. Only that on Friday evening I was suddenly get messages from the log that all kind of for me unknown users were connected to my network. Most were offline. That was the screenshot I attached.Al is working fine but the messages that unknowns people were connected to my network worries me.So I was wondering if anybody else has had a similar experience. You get the felling you are hacked although the Netgear Armor says all is safe.Regards hugo

michaelkenward · Answer

jotalan&nbsp;wrote:It is a RAX10 and X6S extender. They are behind a cable.modem with router but this has not been a problem untill now. 
What firmware version do you have on the device? A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.It might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. You say it is a "a cable.modem with router".&nbsp; Having two routers on a network can cause headaches. For example, you can end up with local address problems. This explains some of the drawbacks.What is Double NAT? | Answer | NETGEAR Support
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That was the screenshot I attached.
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Sorry, that means nothing to me. It is hard to read and I don't speak whatever language it is.
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If there are devices that you do not recognise, you can try to track them down with their MAC addresses.
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MAC Address Lookup - MAC Lookup Online
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If you are worried ab out people accessing your wifi, then change the password and see if these unknown devices are still there. If so, they may be something on your network that you just don't recognise. In these days of IoT devices, all sorts of things can connect without you realising it.
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Multiple connections to network

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