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Forum Discussion
Boombar
Mar 06, 2019Tutor
My laptop doesnt see my Nighthawk AX8 with AX WiFi enabled
One of my laptops doesnt see the router with AX WiFi setting on.
After i disable it it does see it.
Any suggestions of a workaround on either end?
What am i missing if i turn off the AX WiFi?
...
TomPoz
Jun 10, 2019Initiate
New installation. Could connect to iphone but not to Windows10 Dell laptop. The RAX80 never appeared in wi-fi connection choices. Out of curiosity/frustration, I went to my old Dell Windows 7 laptop and there it was as wi-fi connection choice. I clicked right into the new router. Any input as to why my W10 can't connect is appreciated.
schumaku
Jun 10, 2019Guru - Experienced User
Your Windows 10 Inhell wireless drivers require an update - even what the vendors like Dell are offering is often not up2date, and older 802.11ac drivers fail to connect to radios with 802.11ax support -> Intel® Driver and Support Assistant (Intel® DSA)
- avtellaJun 10, 2019ProdigyGet WiFi drivers from Intel’s website not Dell. Intel fixed an issue where some older WiFi cards like the 7260ac would not connect to newer AX routers when AX mode was activated. Also as others mentioned unless you have a new laptop with Intel AX200 aka Killer AX1650 or latest gen phones, AX mode can be turned off.
- TomPozJun 10, 2019Initiate
Thank you for the info. Updating the wi-fi driver resolved the issue.