NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Tutor

Mar 06, 2019

My laptop doesnt see my Nighthawk AX8 with AX WiFi enabled

One of my laptops doesnt see the router with AX WiFi setting on. After i disable it it does see it. Any suggestions of a workaround on either end? What am i missing if i turn off the AX WiFi? ...

schumaku

Guru - Experienced User

Jun 10, 2019

Your Windows 10 Inhell wireless drivers require an update - even what the vendors like Dell are offering is often not up2date, and older 802.11ac drivers fail to connect to radios with 802.11ax support -> Intel® Driver and Support Assistant (Intel® DSA)

FMI: https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/Troubleshooting-Windows-Device-Not-Detecting-AX-Router-s-WiFi/m-p/1744648

TomPoz

Initiate

Jun 10, 2019

Thank you for the info. Updating the wi-fi driver resolved the issue.